Personal Grievances & Dispute Resolution

We will work to understand the issues, evaluate the risks, your desired outcome and advise you on the best strategy to achieve that.
provide you with advice on the process, steps to follow, the links between Employment or Collective Agreements, policy, procedures and legislation so you navigate Disciplinary and Performance Management processes effectively – meeting your objectives.

We specialise in supporting employers at all stages of the process, from determining options and the best approach, to complying with procedural fairness and natural justice requirements when implementing. Understanding what you are seeking to achieve and the right pathway to get there is what we do.

Disciplinary investigations and performance management are complex, technical areas of employee management underpinned by significant legal obligations. Working out an approach that is appropriate and implementing an effective, fair, legally compliant approach is core to achieving your objectives. ERS brings this knowledge to each situation and works with you to design and implement your response.

ERS has effective training programs that provide your managers with knowledge on how to respond to disciplinary and performance management issues. We train managers and support them to undertake these processes through experiential learning, providing guidance in response to actual situations.

ERS has extensive experience effectively addressing any disciplinary and performance issues an organisation may face. This experience gives us a wealth of knowledge to support managers address these issues with confidence and competence.